Nh Collection New York Madison Avenue

The hotel operates two on-site venues: Serafina Restaurant, which serves contemporary Italian cuisine for breakfast, lunch, and dinner, and MAD Bar & Lounge, a cocktail bar with live jazz performances Monday through Thursday evenings. Serafina offers a daily breakfast buffet that includes made-to-order hot dishes such as omelets and French toast, and the kitchen stays open all afternoon for continuous service. At MAD Bar, guests can order craft cocktails prepared by bartender Jose, and the space is designed for conversation with a lively yet relaxed atmosphere.

The hotel has 288 rooms with city views, each equipped with a safe deposit box, a 24-hour fitness center, and an electric kettle for hot beverages. All rooms include a private bathroom, air conditioning, soundproofing, and a trouser press, while select suites add a separate living area and twin sinks. Accessible rooms feature grab rails and a foldable shower chair, and the hotel provides loaner umbrellas at the front desk.

The hotel is situated within 500 metres of Grand Central Station and 700 metres of the Empire State Building, placing guests within a 15-minute walk of Times Square, Bryant Park, and Fifth Avenue. Public transportation options include a subway station at Bryant Park and multiple bus stops directly outside the hotel. LaGuardia Airport is 11 km away, and the hotel can arrange car hire or valet parking.

The hotel offers flexible meeting spaces that accommodate up to 40 people, suitable for small to medium-sized events. Business guests have access to a 24-hour front desk, dry cleaning, laundry, and ironing services. The lobby provides a quiet area with sofas and armchairs where guests can work or hold informal discussions.

The hotel allows small pets with additional fees and provides family rooms that include a separate sitting area with a sofa bed. Children can enjoy the on-site Serafina menu, which includes pizza and pasta, and the hotel can arrange a second duvet for the sofa bed. The property has a lift, CCTV security, and key card access for guest safety.

Location: 500 m from Grand Central Station, 700 m from Empire State Building

Dining: Serafina Italian restaurant with buffet breakfast and all-day menu

Entertainment: MAD Bar with live jazz Monday-Thursday evenings

Rooms: 288 rooms with city views, soundproofing, and safe deposit boxes

Business: Meeting spaces for up to 40 people

Pet policy: Small pets allowed with additional fees